Automotive Team Lead - Hoffman Estates, IL (1st Shift)

Carvana•Hoffman Estates, IL

11d•Onsite

About The Position

The Automotive Team Lead is a front-line automotive technician supervisor who directly manages and develops a team of hourly associates in a Carvana Inspection Center. The role is responsible for achieving production targets, maintaining quality standards, and managing the safe movement, inspection, repair, or rejection of vehicles. The Team Lead works with the Inspection Center General Manager and uses Carvana’s quality-control standards and reconditioning processes to help ensure repairs are completed correctly and efficiently. The position is based in Hoffman Estates, Illinois, and is listed as a first-shift role, Monday through Friday, 6:00 a.m. to 3:00 p.m., with 40 hours guaranteed. The role may also require overtime, weekend work, or variable schedules. The work environment may be cold, hot, noisy, wet, and exposed to fumes or odors associated with vehicle maintenance. Safety equipment is required. Carvana offers a competitive hourly wage, benefits, and opportunities for employee development and career growth. Hiring is contingent on passing a background check; the role is not eligible for visa sponsorship.

Requirements

High school diploma or GED equivalent.
Experience using computers.
Must be at least 18 years of age.
Demonstrated functional expertise in one or more areas of Carvana’s reconditioning process.
Demonstrated understanding of current reconditioning processes and lean principles.
Valid driver’s license with a clean driving record: no DUIs and no more than two moving violations in the last three years.
Ability to lift up to 60 pounds independently; most lifting is from knee to shoulder height, with additional lifting from various levels.
Ability to stand for extended periods and frequently stretch, reach, walk, stoop, push, and/or pull.
Ability to use required safety equipment, which may include a face shield or goggles, non-slip shoes, gloves, a mask, and other protective garments and equipment.
Ability to maintain high-volume, high-quality work in a fast-paced environment.
Ability to delegate tasks effectively to team members.
Ability to communicate and interact effectively and professionally with others, and communicate clearly and concisely in writing and verbally.
Ability to multitask and prioritize effectively.
Ability to resolve complex issues with guidance from others.
Ability to work overtime and weekends, and to work variable schedules as necessary.

Responsibilities

Manage the safe movement of cars into and out of the Inspection Center for repairs while meeting production and quality goals.
Meet or exceed inventory production goals on a daily, weekly, and monthly basis.
Oversee day-to-day activities of the assigned team, assess strengths and weaknesses, identify opportunities, and determine steps for improvement.
Engage, coach, develop, and manage the performance of assigned team members; provide feedback and demonstrate desired skills.
Create a work environment that encourages positive communication, team cohesion, and adherence to Carvana’s values.
Communicate expectations, performance measures, and goals clearly to team members.
Prevent and resolve conflict among team members.
Monitor adherence to systems, policies, procedures, and performance standards.
Review and approve identified mechanical and physical defects of incoming inventory.
Lead production associates and partner with the Inspection Center General Manager to repair or reject inventory based on estimated repair costs and vehicle quality.
Train production associates to use Quality Control standards to identify and complete repairs effectively and efficiently, minimizing re-checks and production delays.
Complete repairs effectively and efficiently the first time to minimize rework and production delays.
Work conscientiously to reduce the risk of injury from spills and other preventable hazardous conditions.
Manage multiple associates, including employee development and performance management.