Automotive Services Mechanic I- [YR] Dollywood Theme Park- Full-Time Year Round

The Dollywood Company•Pigeon Forge, TN

About The Position

The Automotive Services Mechanic I services and repairs automobiles, buses, trucks, and other motorized equipment, including preventive maintenance, component repair, and overhaul. The mechanic performs inspections and routine maintenance with oversight from Automotive Service Technician II or III, responds to repair calls, assists with complex repair work, documents services and parts used, and helps maintain shop equipment and inventory. The role also includes cleaning and presenting vehicles, maintaining a safe work environment, and following Dollywood's Environmental, Health & Safety policies and procedures. The position requires dependable attendance and flexibility for assigned schedules, including required overtime, evenings, weekends, and holidays. Work takes place in varying weather conditions and may involve exposure to moving mechanical parts, cleaning chemicals, solvents, adhesives, paints, and lubricants. Physical tasks include lifting, carrying, pushing, or pulling materials, working at heights and in confined spaces, and sustained periods of sitting, standing, walking, climbing, crawling, stooping, kneeling, or crouching.

Requirements

Must be at least 18 years of age.
Completion of standard high school, trade, or vocational school courses, or an equivalent combination of experience and training.
Two years of experience diagnosing, repairing, and maintaining automobiles.
Must be proficient in all areas of automotive repair.
Working knowledge of occupational hazards and safety precautions of the trade.
Valid driver's license, proof of auto liability insurance, and an acceptable motor vehicle driving record.
Ability to safely operate company vehicles according to company policy.
Employment offer is contingent on satisfactory completion of background screening, including criminal history and motor vehicle record checks.
Able to make a friendly impression when communicating with guests, vendors, and employees.
Self-motivated and disciplined, able to prioritize and complete assignments on time, and able to maintain confidentiality and exercise judgment with privileged information.
Professional appearance and good personal hygiene.
Able to be productive in a fast-paced environment and maintain dependable attendance and flexibility for assigned schedules, including required overtime, evenings, weekends, and holidays.
Sensitive to guests' needs and empowered to act within company guidelines.
Effective communication, problem-solving, conflict-management, and interpersonal skills; able to communicate with guests and hosts using approved methods.
Able to collaborate with cross-functional teams and adapt to changing priorities.
Able to comprehend instructions, retain information, and perform duties that support a safe and secure environment for hosts and guests.
Able to perform arithmetic using whole numbers, common fractions, and decimals, including metric units of weight, volume, and distance.
Able to use hand and power tools, including an electric drill, drill press, side grinder, porta-band, reciprocating saw, electric hoist, chain saw, band saw, jig saw, torque wrench, and impact wrench.
Strong safety awareness and ability to work with different types of mechanical devices.
Able to lift and carry up to 50 pounds occasionally to frequently while following safe-lifting guidelines; tasks may occasionally involve heavier objects up to 100 pounds.
Able to sit, stand, or walk intermittently to for prolonged periods, for shifts of up to 13 hours, and perform repetitive movements.
Able to work in varying weather, including extreme cold and heat, and tolerate a year-round outdoor environment with temperatures from 0 to 120 degrees.
Able to work comfortably at heights up to 30 feet and tolerate approved exposure levels to chemicals found in cleaning solvents, adhesives, paints, and lubricants.
Able to perform moderately physically demanding tasks involving balancing, stooping, kneeling, crouching, climbing, crawling, and working in confined spaces.
Able to think critically, solve problems, process and retain information, attend to detail, and communicate effectively.

Nice To Haves

ASE Certification preferred.

Responsibilities

Provide preventive maintenance, including checking fuel injection pumps, electrical systems, and brakes, and changing oil.
Perform daily, weekly, monthly, semi-annual, and annual vehicle inspections and preventive maintenance under the oversight of an Automotive Service Technician II or III.
Perform routine and scheduled maintenance such as oil changes, lubrication, and tune-ups.
Lubricate equipment and check or change oil, filters, and fluids; service vehicles and replace hoses, belts, water pumps, batteries, and similar parts.
Check wiper blades and safety equipment, radiators, batteries, coolant levels, and tire pressure; repair flat tires and change tires as needed.
Use checklists to inspect belts, hoses, steering systems, spark plugs, brakes, fuel systems, wheel bearings, and other potential trouble areas.
Perform electrical work on automotive and related equipment, including battery and terminal service or installation, light repair and adjustment, and generator and starter repair.
Respond to routine and emergency repair and service calls.
Assist Automotive Service Technicians II or III with moderate to complex overhaul and repair work on engines, transmissions, drive units, brakes, suspension, hydraulic and fuel systems, cooling systems, alternators, electrical systems, instrumentation, and other power equipment.
Troubleshoot using technical manuals and the technical library with a systematic approach.
Maintain current, organized records of work performed, inspections, corrective actions, repairs, future service needs, and parts used.
Use testing equipment such as ammeters, voltmeters, and gauges to identify malfunctions and repair needs.
Test-drive or evaluate serviced vehicles and equipment to verify performance.
Follow Dollywood Environmental, Health & Safety policies, procedures, training, and team member involvement activities.
Practice safe work habits, including using personal protective equipment, lifting safely, and reporting unsafe situations.
Update job knowledge through educational opportunities and technical publications.
Assist in maintaining inventory of spare parts, hardware, and tools.
Keep vehicles presentable by washing and polishing exteriors, vacuuming and polishing interiors, and painting.
Clean maintenance shop stations, equipment, and tools.