About The Position

The Automotive Services Mechanic I services and repairs automobiles, buses, trucks, and other motorized equipment, including preventive maintenance and component repair or overhaul. The role performs scheduled inspections and routine maintenance with oversight from an Automotive Service Technician II or III, responds to routine and emergency repair calls, and assists senior technicians with more complex repair and overhaul work. It also involves documenting inspections and repairs, using diagnostic and testing equipment, maintaining parts and tools, and keeping vehicles and the maintenance shop clean and presentable. The mechanic is expected to follow Dollywood’s Environmental, Health & Safety policies and procedures, use personal protective equipment, practice safe work habits, and maintain current and organized service records. The position requires dependable attendance and flexibility for assigned schedules, including overtime, evenings, weekends, and holidays. Work takes place outdoors year-round and may involve variable and extreme temperatures, heights, chemicals, moving mechanical parts, and physically demanding tasks.

Requirements

  • Must be at least 18 years of age.
  • Completion of a standard high school, trade, or vocational school course, or an equivalent combination of experience and training.
  • Two years of experience diagnosing, repairing, and maintaining automobiles.
  • Must be proficient in all areas of automotive repair.
  • Working knowledge of occupational hazards and safety precautions of the trade.
  • Ability to safely operate company vehicles according to company policy.
  • Valid driver’s license, proof of auto liability insurance, and an acceptable motor vehicle driving record.
  • Must complete satisfactory background screening, including criminal history and motor vehicle record checks, as a condition of employment.
  • Ability to use hand and power tools, including electric drills, drill presses, side grinders, porta-bands, reciprocating saws, electric hoists, chain saws, band saws, jig saws, torque wrenches, and impact wrenches.
  • Strong safety sensitivity and ability to work with different types of mechanical devices.
  • Effective communication, problem-solving, conflict-management, and interpersonal skills; ability to communicate with guests and hosts using approved methods.
  • Self-motivated and disciplined, able to prioritize and complete work assignments on time, and able to adapt to frequent changes in priorities.
  • Ability to maintain confidentiality and exercise judgment regarding privileged information.
  • Professional appearance and good personal hygiene.
  • Ability to work productively in a fast-paced environment and maintain dependable attendance and flexibility with assigned schedules, including overtime, evenings, weekends, and holidays.
  • Ability to comprehend instructions and retain information and to perform duties that support a safe and secure environment for hosts and guests.
  • Ability to perform basic arithmetic with whole numbers, common fractions, and decimals, including metric units of weight, volume, and distance.
  • Ability to lift and carry objects and materials, typically up to 50 pounds, and occasionally up to 100 pounds, using company safety guidelines.
  • Ability to sit, stand, and walk intermittently to for prolonged periods, for shifts of up to 13 hours; perform repetitive movements; and balance, stoop, kneel, crouch, climb, crawl, and work in confined spaces.
  • Ability to work outdoors year-round in varying weather, including temperatures from 0 to 120 degrees, tolerate approved exposure levels to chemicals in cleaning solvents, adhesives, paints, and lubricants, work at heights up to 30 feet, and work near moving mechanical parts.

Nice To Haves

  • ASE Certification.

Responsibilities

  • Perform preventive maintenance on vehicles and equipment, including checking fuel injection pumps, electrical systems, and brakes, and changing oil.
  • Perform daily, weekly, monthly, semi-annual, and annual inspections and preventive maintenance under the oversight of an Automotive Service Technician II or III.
  • Perform routine and scheduled maintenance, including oil changes, lubrication, and tune-ups.
  • Lubricate equipment according to established procedures; check and change oil and filters; fuel and service vehicles; and replace hoses, belts, water pumps, batteries, and similar parts.
  • Inspect wiper blades and safety equipment, radiators, batteries, fluid levels, and tire pressure; repair flat tires and change tires as needed.
  • Use checklists to inspect belts, hoses, steering systems, spark plugs, brake and fuel systems, wheel bearings, and other potentially troublesome areas.
  • Perform electrical work on automotive and related equipment, including servicing and installing batteries and terminals, adjusting lights, and repairing generators and starters.
  • Respond to routine and emergency calls for repairs and service.
  • Assist Automotive Service Technicians II or III with moderate to complex overhaul and repair work on engines, transmissions, drive units, brakes, suspension, hydraulic, fuel, cooling, electrical, and other systems.
  • Troubleshoot malfunctions using technical manuals and the technical library and a systematic approach.
  • Record work performed, future service needs, inspections, corrective actions, repairs, and parts used in logbooks and other records.
  • Use testing equipment such as ammeters, voltmeters, and gauges to identify malfunctions and repair needs.
  • Test drive or evaluate serviced vehicles and equipment to confirm proper performance.
  • Follow established Environmental, Health & Safety policies, procedures, training, and team-member activities; use personal protective equipment and report unsafe conditions.
  • Keep records current, organized, and accessible, including logbooks and inspection forms.
  • Maintain job knowledge by participating in educational opportunities and reading technical publications.
  • Assist with inventory of spare parts, hardware, and tools.
  • Keep vehicles presentable by washing and polishing exteriors, vacuuming and polishing interiors, and painting.
  • Clean the maintenance shop, including workstations, equipment, and tools.
  • Communicate and collaborate effectively with guests, vendors, employees, and cross-functional teams; prioritize and complete assignments on time.
  • Maintain dependable attendance and flexibility for assigned schedules, including required overtime, evenings, weekends, and holidays.
  • Perform duties in a safe and secure manner and respond sensitively to guest needs within company guidelines.
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