Automotive Service Writer

Dave Wright Nissan Subaru • Hiawatha, IA

3h

About The Position

Dave Wright Nissan Subaru is hiring an Automotive Service Writer to serve as the interface between customers and technicians during vehicle repairs. The role involves greeting customers, scheduling appointments, completing repair paperwork, explaining needed services, and keeping customers informed about repair status. The Service Writer also relays relevant information to technicians and follows up with guests, management, and other departments to resolve problems.

The company highlights its core values: We Solve It; We Are All One Team; We Do What We Say; We Grow Or We Die; and We Commit And Never Quit. The posting notes that the dealership is growing and promotes from within.

Requirements

• Dependability.
• Passion for helping people.
• Growth-minded attitude.
• Organizational skills.
• Excellent listening and communication skills.
• Dynamic problem-solving abilities.
• Ability to meet and exceed performance goals.
• Comfort using a tablet device.
• Valid driver's license.

Responsibilities

• Serve as the interface between customers and technicians for vehicle repairs.
• Greet customers.
• Schedule appointments.
• Complete necessary paperwork related to automotive repairs.
• Keep customers updated on repair status and explain services needed on their vehicles.
• Relay pertinent information to technicians so they can complete the work.
• Follow up with guests, management, and other departments to solve problems.

Benefits

• Excellent compensation structure.
• Health insurance.
• Dental insurance.
• Vision insurance.
• Life insurance.
• Paid holidays.
• Paid vacation.
• Paid sick days.
• 401(k) profit sharing.
• Significant training program.
• Company Christmas party.
• Company golf outing.
• Celebrate three national holidays per month.
• Meaningful opportunity for community involvement.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed