Automotive Service Valet - Lexus Durham
About The Position
Johnson Lexus of Durham is hiring full-time, entry-level Service Valets to support guests and the daily flow of the Service Department. Service Valets help create a positive first impression by assisting guests with vehicle drop-off and pickup, moving vehicles safely and efficiently, and keeping customer arrival and waiting areas organized. No automotive experience is required; the dealership is willing to train the right candidate. The role offers an opportunity to learn dealership operations while working alongside Service Advisors, technicians, managers, and other automotive professionals. Multiple shifts and schedules are available according to Service Department needs. Saturday availability is required, and candidates should have scheduling flexibility within dealership operating hours. Specific schedule details will be discussed during the interview process.
Requirements
- Positive, professional, and customer-focused attitude.
- Strong communication and interpersonal skills.
- Dependable attendance and punctuality.
- Ability to stay organized and productive in a busy environment.
- Good judgment and careful attention when operating guest vehicles.
- Ability to work independently while contributing to a team.
- Valid driver's license and driving record acceptable under Company standards.
- Ability to safely operate a variety of vehicles.
- Ability to frequently enter and exit vehicles and remain active throughout the workday.
- Ability to work indoors and outdoors in varying weather conditions.
- Saturday availability and scheduling flexibility within dealership operating hours.
Nice To Haves
- Previous valet, hospitality, customer-service, or dealership experience is a plus.
Responsibilities
- Greet service guests promptly and professionally upon arrival.
- Assist with vehicle drop-off and pickup.
- Direct guests to the appropriate Service Advisor or waiting area.
- Safely park, retrieve, and stage guest and dealership vehicles.
- Help manage vehicle flow throughout the service drive and designated parking areas.
- Assist Service Advisors and other team members with locating and retrieving vehicles.
- Maintain a clean, organized, and professional service drive and customer arrival area.
- Help maintain the cleanliness and organization of guest waiting areas and loaner vehicles as needed.
- Transport guests to and from approved destinations when providing shuttle service.
- Treat every guest vehicle with care and respect.
- Follow dealership procedures for vehicle movement, keys, parking, and safety.
- Promptly communicate vehicle, facility, or safety concerns to management.
- Assist the Service Department with additional operational needs as assigned.
Benefits
- Paid holidays
- Paid time off
- 401(k) with Company match
- Employee referral program
- Employee discounts
- Medical, dental, and vision insurance following 60 days of employment
- Employer-paid and voluntary life insurance following 60 days of employment
- Short-term and long-term disability following 60 days of employment
- Accident, critical illness, and hospital insurance following 60 days of employment
- Healthcare and dependent care savings accounts following 60 days of employment
- Employee assistance program following 60 days of employment
- Pet insurance, will preparation services, and travel assistance following 60 days of employment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
