Automotive Service Technician Ford

Heller Ford Sales•El Paso, IL
•Onsite

About The Position

Heller Ford Sales is hiring a skilled Certified Service Technician to join its service team in El Paso, Illinois. The role is suited to someone who is Ford certified or has experience in a Ford service environment, with a strong mechanical foundation, diagnostic abilities, and a commitment to completing repairs correctly. Compensation is based on experience and current certifications. The schedule is Monday through Friday with rotating Saturdays. The technician will complete repair and maintenance work, diagnose and service mechanical and electrical issues, road-test vehicles, and use factory diagnostic equipment and technical manuals. The position also involves coordinating with service advisors, completing warranty work in accordance with Ford guidelines, maintaining a clean and safe workstation, and keeping current with Ford training and certification programs.

Requirements

  • At least 2 years of hands-on experience in an automotive technician role.
  • Current Ford certification or willingness to complete factory training.
  • Strong understanding of engine, electrical, and drivability diagnostics.
  • Comfort with modern diagnostic tools and repair equipment.
  • High attention to detail, steady hand coordination, and mechanical aptitude.
  • Professional demeanor and excellent communication skills.
  • Ability to work collaboratively as a team player.
  • Valid driver’s license and clean driving history.

Nice To Haves

  • Background working in a Ford dealership is highly preferred.

Responsibilities

  • Complete repair and maintenance work as detailed on customer repair orders.
  • Troubleshoot and service mechanical and electrical issues involving engine, brakes, transmission, steering, HVAC, and suspension systems.
  • Conduct road tests to confirm repair success and pinpoint vehicle concerns.
  • Use factory diagnostic equipment and technical manuals to identify issues and guide repairs.
  • Communicate with service advisors to ensure accuracy and transparency in estimates and timelines.
  • Handle warranty work in compliance with Ford manufacturer guidelines.
  • Keep workstations clean and follow safety practices.
  • Stay up to date with Ford training and certification programs.

Benefits

  • Health, medical, and dental insurance.
  • Paid vacation and time off.
  • 401(k) retirement plan with company support.
  • Employee vehicle purchase program.
  • Ongoing career development and advancement.
  • Long-term job stability.
  • Flexible scheduling to promote work-life balance.
  • Access to OEM training and high-quality tools.
  • Opportunities to move up and grow within the service team.
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