AUTOMOTIVE TECHNICIAN FORD
About The Position
The Automotive Technician is responsible for repairing and servicing customer and dealership vehicles in accordance with management’s guidelines for productivity, safety, and efficiency. The technician reviews vehicle history and applicable factory bulletins, performs diagnostics and troubleshooting, reports work requiring approval, documents proposed and additional work, requests necessary parts after authorization, performs approved repairs, and test-drives vehicles as needed. The technician communicates job status and completion, supports customer retention, follows safety and hazardous-waste disposal guidelines, participates in continuing education, maintains training or certification records, and keeps work areas and tools in good condition. Other duties may be assigned by management. This is an hourly position paying $25.00–$40.00 per hour. Starting pay may depend on experience, qualifications, skills, education, and geographic area. The full-time position is eligible for the benefits listed in the posting.
Requirements
- Demonstrated analytical ability, including synthesizing information, researching data, and using experience to complement data.
- Problem-solving ability, including gathering and analyzing information, identifying and resolving problems, developing alternatives, and contributing to group problem solving.
- Technical skills and willingness to continuously build and share knowledge.
- Customer-service skills, including responding promptly to customer needs, handling difficult situations, soliciting feedback, and meeting commitments.
- Interpersonal listening skills, including listening without interrupting.
- Oral communication skills, including speaking clearly and persuasively and listening to obtain clarification.
- Consistent attendance and punctuality, with work responsibilities covered during absences.
- Dependability in completing tasks on time or notifying the appropriate person of an alternate plan.
- Commitment to accuracy, thoroughness, quality improvement, applying feedback, and monitoring one’s own work.
- Ability to meet productivity standards, complete work in a timely manner, and work efficiently.
- Ability to observe safety and security procedures, report unsafe conditions, determine appropriate action, and use equipment and materials properly.
- Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to perform basic arithmetic using whole numbers, common fractions, and decimals.
- Reasoning ability to define problems, collect data, establish facts, draw valid conclusions, interpret technical instructions in mathematical or diagram form, and handle abstract and concrete variables.
- Ability to meet the stated physical demands, including lifting and moving loads up to and above 100 pounds.
Nice To Haves
- One-year certificate from a college, technical school, or factory apprentice program; or three to six months of related experience and/or training; or an equivalent combination of education and experience.
Responsibilities
- Review vehicle history and factory bulletins applicable to the vehicle make and model, paying particular attention to outstanding campaigns.
- Perform system diagnostics, automotive troubleshooting, and testing.
- Report required vehicle work to management for approval.
- Document proposed and additional work on hard copy or a technician terminal.
- After repair authorization, request necessary parts from the parts department and return parts requested to be saved by the customer or factory.
- Help team members with customer retention and provide daily status reports.
- Perform vehicle repairs after approval and receipt of parts.
- Test-drive vehicles as necessary to diagnose and verify repairs.
- Notify the dispatcher, advisor, team leader, or electronic technician terminal when a job is complete, and record final notes about recommended work.
- Follow management and agency safety guidelines, including requirements for hazardous-waste disposal.
- Participate in continuing education and maintain training and/or certification records.
- Keep work areas clean and maintain personal and shop tools.
- Perform other duties as assigned by management.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Company-paid life insurance
- Company-paid short-term disability insurance
- Company-paid occupational accident insurance
- AFLAC supplemental insurance offerings
- Employee-structured pricing for new and used vehicles (full-time employees only)
- Employee discount on labor and parts purchases at company facilities
- Paid time off
- Paid holidays for six company-recognized holidays (full-time employees only)
- Employee Assistance Program with unlimited phone access to legal, financial, and work-life services
- Degrees@Work opportunity for full-time employees to earn a college degree at no cost
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
