Automotive Service Technician (A B C Levels) - Mercedes-Benz of Fort Pierce

Asbury Automotive Group • Fort Pierce, FL

4d

About The Position

The Automotive Service Technician (B, C, and A levels) at Mercedes-Benz of Fort Pierce repairs and diagnoses customer vehicles while helping provide an exceptional service experience. The B-level technician understands and completes routine repairs, performing general repairs and diagnosis with some assistance. Work can include light engine work; transmissions, clutches, and drive shafts; electrical systems such as starters and alternators; HVAC; and steering and suspension systems. The technician has a majority of the manufacturer's certifications.

The role also includes completing preventive maintenance, documenting work and recommendations, communicating repair needs and timing to service advisors, conducting road tests when necessary, and maintaining technician proficiency and customer satisfaction. Technicians participate in ongoing manufacturer and company training, complete warranty documentation, follow applicable safety and compliance requirements, and ensure customers' vehicles are returned as clean as they were received.

Requirements

• Previous automotive technician experience.
• Must have basic tools.
• Must have strong technical and mechanical skills.
• Must be a team player and able to work repetitively on complex tasks.
• Must be at least 18 years old.
• Must have a valid driver's license.
• Must pass pre-employment background and drug screening.

Nice To Haves

• ASE certifications are heavily preferred.
• Manufacturer certifications are heavily preferred.

Responsibilities

• Use the multi-point inspection form accurately on each vehicle.
• Document all work performed and recommended on assigned repair orders.
• Communicate with the service advisor when additional work is needed or repairs cannot be completed within the promised time.
• Maintain technician proficiency as specified by Asbury standards.
• Conduct road tests to determine necessary work and confirm successful repairs when necessary and practical.
• Perform all levels of vehicle diagnosis, repair, and preventive or routine maintenance.
• Use assigned product and technical training and participate in manufacturer-sponsored training programs and schools.
• Maintain manufacturer Customer Satisfaction Index scores at or above Asbury's specified goals for district, regional, and national scores.
• Complete the work, notations, and timekeeping needed for warranty repair orders and warranty claims.
• Report situations or conditions that could jeopardize the safety, welfare, or integrity of the dealership, customers, or employees.
• Return customer vehicles as clean as they were before service.
• Complete required training for compliance with federal, state, and local regulations, including hazardous waste disposal and OSHA Right-to-Know requirements.
• Follow applicable laws and company policy regarding safeguarding customer vehicles, property, and information.

Benefits

• Weekly pay
• Paid holidays and paid time off
• Paid training
• Stock awards for select management and front-line team members
• Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans
• Up to 12 weeks of paid pregnancy leave (disability leave)
• Paid parental leave
• Health savings and flexible spending accounts
• Short-term and long-term disability plans
• Whole life and term life insurance
• 401(k) with company match
• Pet insurance
• Digital career path tool
• Continuous training through Asbury's Internal Learning Management System
• Professional growth and development opportunities
• Technician student loan relief resources
• Employee assistance program
• Employee discounts on parts and service repairs
• Scholarship awards
• Paid volunteer hours through community service initiatives
• Employee referral program with bonus opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed