Automotive Service Technician Mercedes-Benz

AutoNation • Reno, NV

2d • Onsite

About The Position

AutoNation is seeking an experienced Automotive Service Technician for Mercedes-Benz of Reno, Nevada. The technician performs vehicle repair and maintenance in accordance with dealer and factory standards, helping build customer trust and loyalty by ensuring vehicle safety and reliability. The role is based in a busy, temperature-controlled shop and involves working with customers, service advisors, other technicians, parts associates, cashiers, sales associates, and managers.

Technicians are paid on a flat-rate basis at $29–$44+ per hour, based on experience, training, and certifications, and may be eligible for longevity and additional bonuses based on productivity, proficiency, and overrides. AutoNation offers paid OEM training, certification support, career paths, and advancement opportunities. Career options may include Master-Certified Technician, Service Advisor, and Service Management roles, as well as broader opportunities across service, sales, management, regional, and executive positions.

Requirements

• High school diploma or equivalent.
• At least 2 years of experience as an automotive technician.
• Automotive technical training; requirements vary based on store needs.
• Attention to detail.
• Organization and follow-up skills.
• Valid in-state driver’s license and an acceptable, safe driving record that can be maintained.
• Passion for cars and customer service.

Responsibilities

• Perform vehicle repairs and maintenance listed on repair orders efficiently and accurately according to dealership and factory standards.
• Communicate regularly with the Parts Department and Service Advisors to manage production and customer communication.
• Diagnose the cause of vehicle malfunctions and perform repairs when authorized by the customer.
• Conduct multi-point inspections and recommend work to support vehicle safety and reliability.
• Document work performed on each vehicle on the repair order.
• Maintain an inventory of normal technician tools not inventoried by the Service Department as special tools.
• Keep up with factory technical bulletins and participate in factory-sponsored training classes as appropriate.
• Provide an exceptional customer experience to encourage customer loyalty.
• Meet targeted production and Customer Satisfaction Index goals.

Benefits

• Paid OEM training and training opportunities.
• OEM certification support.
• Longevity, productivity, and other incentives or bonuses.
• Paid time off and vacation policy.
• Health insurance options.
• Dental insurance.
• Vision insurance.
• Maternity benefits.
• 401(k) matching.
• Employee purchase and discount programs for vehicles, services, parts, collision, accessories, and AutoGear.
• Employee/technician referral programs, based on position.
• Career paths and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED