Automotive Service Porter

Crossroads Ford of Lumberton•Lumberton, NC
•Onsite

About The Position

The Automotive Service Porter supports the service department by handling customer vehicles, maintaining the service area, and assisting with related customer-service tasks. The role also provides backup shuttle-driver support and helps with cashiering when needed. The porter is expected to demonstrate behaviors consistent with the company’s Vision, Mission, and Values in interactions with customers, co-workers, and suppliers.

Requirements

  • Must be at least 18 years of age.
  • Must be legally eligible to work in the United States.
  • Must have a valid driver’s license.
  • Must successfully pass a drug screen, background check, and motor vehicle records check.

Responsibilities

  • Park and retrieve customers’ vehicles at drop-off and pick-up.
  • Run completed vehicles through the car wash when possible.
  • Sweep service drive floors and clean windows in the service area.
  • Back up the shuttle driver when needed.
  • Test batteries and take tire tread depth measurements on customer vehicles entering the service drive.
  • Assist with cashiering duties for customer repair orders when needed.
  • Demonstrate behaviors consistent with the company’s Vision, Mission, and Values in interactions with customers, co-workers, and suppliers.
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