Automotive Service Porter

Sheehy Ford of Ashland•Ashland, VA

24d

About The Position

Sheehy Auto Stores is seeking Service Lot Porters to support its growing business. The Service Lot Porter greets customers, keeps vehicles in excellent condition, and maintains the lot so customers are impressed when they arrive. The role also involves fitting vehicles taken in for service with protective materials and key tags, securing vehicles and keys, following company procedures, communicating with management, and supporting customer satisfaction and repeat business.

Requirements

Must have held a valid driver's license for at least three years.
Proven track record of achieving or overachieving goals.
Outstanding communication skills.
Professional appearance and work ethic.
Great attitude and high-energy personality.
Superior customer service skills.
Must be authorized to work in the USA.
Must be able to pass pre-employment testing, including background checks, Motor Vehicle Record checks, and drug tests.

Responsibilities

Install seat, steering wheel, and floor protection, along with key tags, in all vehicles taken in for service.
Return vehicle keys to the appropriate location and ensure vehicles in the lots are locked, windows are rolled up, and keys are securely stored.
Follow company policies and procedures and inform the supervisor of any illegal activity.
Maintain effective working relationships with management, team leads, fellow team members, and internal and external clients.
Maintain follow-up systems that encourage repeat and referral business and contribute to client satisfaction.
Immediately communicate with management when a concern or situation arises.
Greet customers, keep vehicles in excellent condition, and maintain the lot.