Automotive Service Porter

Sheehy Ford Gaithersburg•Gaithersburg, MD

About The Position

Sheehy Auto Stores is seeking Service Lot Porters to support its growing business. The role involves greeting customers, keeping vehicles in excellent condition, and maintaining the lot so customers have a positive first impression. The position also supports service-lot operations by preparing vehicles, securing keys and vehicles, following company procedures, and communicating promptly with management.

Requirements

  • Must have held a valid driver’s license for a minimum of three years.
  • Proven track record of achieving or overachieving goals.
  • Outstanding communication skills.
  • Professional appearance and work ethic.
  • Great attitude and high-energy personality.
  • Superior customer service skills.
  • Must be authorized to work in the USA.
  • Must be able to pass pre-employment testing, including background checks, Motor Vehicle Record checks, and drug tests.

Responsibilities

  • Install seat, steering wheel, and floor protection, along with key tags, in all vehicles taken in for service.
  • Return vehicle keys to their appropriate location and ensure vehicles in the lots are locked, windows are rolled up, and keys are securely stored.
  • Follow company policies and procedures and inform a supervisor of any illegal activity.
  • Maintain engagement and communication with management, team leads, fellow team members, and clients to foster successful working relationships.
  • Maintain follow-up systems that encourage repeat and referral business and contribute to client satisfaction.
  • Immediately communicate concerns or situations to management.
  • Greet customers, help keep vehicles in excellent condition, and maintain the lot.

Benefits

  • Health insurance
  • Vision insurance
  • Dental insurance
  • Paid maternity and paternity leave after one year of employment
  • Paid training
  • Career advancement opportunities
  • 401(k)
  • Profit sharing
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