Automotive Service Manager - Bench

GreatWater 360 Auto Care•Hales Corners, WI

2d•$63,000 - $77,000•Onsite

About The Position

GreatWater 360 Auto Care is hiring a Bench Automotive Service Manager to support multiple shops within the district and prepare to take on a Service Manager role at an individual shop within a few months. The position is based in Hales Corners, Wisconsin, and requires travel to support multiple district shops. The schedule is Monday through Friday, 7:00 a.m. to 5:00 p.m. CST, with no weekends because the shops are closed on weekends. Compensation is $63,000–$77,000 in base pay, plus monthly and quarterly incentives. The Service Manager supports shop operations, maintains service, safety, and performance standards, builds customer relationships, and coaches service advisors and shop teams. The role involves managing performance through P&L and KPI understanding and leading by example through professionalism, accountability, and attention to culture. The company offers benefits from day one, along with training and career advancement opportunities. Training includes onsite and offsite development intended to strengthen leadership skills and prepare the employee for long-term success.

Requirements

High school diploma or GED.
Valid driver’s license with a satisfactory motor vehicle record (MVR).
At least 2 years of automotive shop management experience.
At least 1 year of service advisor experience or strong demonstrated sales ability.
Experience managing people, including interviewing, hiring, training, coaching, and performance management.
Ability to conduct reviews, corrective actions, investigations, and terminations when needed.
Ability to motivate teams, solve problems, and take initiative.
Comfort interpreting financials, discounts, percentages, and performance metrics.
Experience managing a P&L and understanding how line-item decisions affect results.
Ability to travel and support multiple shops within the district.

Responsibilities

Support and lead operations across multiple shops within the district.
Step in where needed to uphold service, safety, and performance standards.
Build trust-driven customer relationships.
Coach, train, and develop service advisors and shop teams.
Manage shop performance using an understanding of P&L and KPIs.
Lead by example in professionalism, accountability, and culture.
Prepare to transition into a Service Manager role at an individual shop.
Interview, hire, train, coach, and manage the performance of employees.
Conduct reviews, corrective actions, investigations, and terminations when needed.
Travel to support multiple shops within the district.

Benefits

Medical insurance with two plan options, available day one.
Dental insurance, available day one.
Vision insurance, available day one.
Short- and long-term disability coverage, available day one.
$25,000 basic life and AD&D coverage, 100% employer-paid.
401(k) with employer match after 90 days.
One week of paid paternal leave.
80 hours of front-loaded PTO per year.
Six paid holidays.
Onsite and offsite training, continuing education, and career advancement opportunities.
No weekend work; shops are closed on weekends.