Automotive Service Manager - Bench

GreatWater 360 Auto Care•Hales Corners, WI

About The Position

GreatWater 360 Auto Care is hiring a Bench Automotive Service Manager to support multiple shops in the district while preparing to transition into a Service Manager role at an individual shop within a few months. This role is intended to prepare leaders for planned company growth and ensure they are aligned with the company’s values and operating standards. The manager will step in where needed to support shop operations, uphold service, safety, and performance standards, build customer relationships, and coach and develop service advisors and shop teams. The role calls for leadership, accountability, professionalism, and the ability to manage shop performance using P&L and KPI knowledge. The position requires travel to support multiple shops in the district. The schedule is Monday through Friday, 7:00 AM–5:00 PM CST. Shops are closed on weekends. Base pay is $63,000–$77,000, plus monthly and quarterly incentives. Benefits are available starting on day one. The company also provides onsite and offsite training focused on leadership development and continuing education.

Requirements

Ability to travel and support multiple shops within the district.
High school diploma or GED.
Valid driver’s license with a satisfactory motor vehicle record.
At least 2 years of automotive shop management experience.
At least 1 year of service advisor experience or strong demonstrated sales ability.
Experience managing people, including interviewing, hiring, training, coaching, and performance management.
Ability to conduct reviews, corrective actions, investigations, and terminations when needed.
Ability to motivate teams, solve problems, and take initiative.
Comfort interpreting financials, discounts, percentages, and performance metrics.
Experience managing a P&L and understanding how line-item decisions affect results.

Responsibilities

Support and lead operations across multiple shops within the district.
Step in where needed to uphold service, safety, and performance standards.
Build trust-driven customer relationships.
Coach, train, and develop service advisors and shop teams.
Manage shop performance using an understanding of P&L and KPIs.
Lead by example through professionalism, accountability, and positive culture.
Prepare to transition into a Service Manager role at an individual shop.

Benefits

Full benefits package available starting on day one.
Medical insurance with two plan options.
Dental insurance.
Vision insurance.
Short- and long-term disability coverage.
$25,000 basic life and AD&D coverage, 100% employer paid.
401(k) with employer match after 90 days.
One week of paid paternal leave.
80 hours of front-loaded PTO per year.
Six paid holidays.
Onsite and offsite training, continuing education, and career advancement opportunities.
No weekends; shops are closed.