Automotive Service Manager - Chevrolet/CORVETTE/Cadillac/GMC

Ciocca Management Company Inc • Atlantic City, NJ

6d • $125,000 - $175,000 • Onsite

About The Position

Ciocca Automotive in Atlantic City is hiring an energetic, enthusiastic, and highly motivated automotive service professional to manage its service department. The position supports customers with vehicle servicing and repairs, supervises service personnel, and helps the department meet its goals. The Atlantic City location has one of the largest Corvette service centers in the country. This is a full-time position that includes some Saturdays.

Requirements

• At least 3 years of experience as a service manager.
• High school diploma or higher education.
• Valid driver’s license and clean driving record.

Nice To Haves

• General Motors experience is preferred.

Responsibilities

• Assist customers with vehicle servicing and repairs and explain the services needed.
• Understand customer requirements and concerns and match them with appropriate service options.
• Explain the work being performed and keep customers informed throughout the service process.
• Hire and supervise service department personnel and monitor their performance in servicing customers.
• Develop department goals and objectives, including an annual operating budget.
• Maintain a high Customer Service Index (CSI) rating by handling customer complaints promptly and appropriately.

Benefits

• Salary plus bonus pay, with a stated yearly wage range of $125,000–$175,000.
• Paid time off and holidays.
• Air-conditioned shops and facilities that are regularly upgraded.
• 401(k) retirement plan with company matching.
• Competitive compensation and an industry-leading pay plan.
• Medical, dental, prescription, and vision insurance.
• Advancement opportunities within the Ciocca Automotive Family.
• Employee discounts on purchases, repairs, and service.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED