Automotive Service Manager- Volvo Cars Silver Spring

MileOne Autogroup•Washington, DC

22h•Onsite

About The Position

Volvo Cars Silver Spring is seeking a proven and driven Automotive Service Manager to lead their high-performing Fixed Operations department. This is an excellent opportunity for a hands-on leader who is passionate about operational excellence, team development, and delivering an exceptional customer experience. The ideal candidate will have a strong background in service operations, a track record of driving performance, and the ability to lead and develop a successful team. MileOne Autogroup is the largest automotive sales and service network in the region with its corporate office located in Towson, Maryland, representing 73 franchises with 25 automotive brands and operating 56 service centers in Maryland, Pennsylvania, Virginia, North Carolina, Delaware and Missouri. They are dedicated to meeting and exceeding employee needs by providing opportunities for career growth, outstanding benefits, competitive salaries and a culture designed to allow employees to be their best.

Requirements

Minimum of 5 years of automotive management experience in the Fixed Operations / Service Department
Strong process orientation and lane supervision skills
Ability to multitask and follow up
Understanding of automotive repairs

Responsibilities

Hire, motivate, mentor and train the service team
Proactively schedule and manage a busy Fixed Operations / Service department
Increase RO performance within the Dealership
Maintain a positive work environment that can translate into customer satisfaction