Automotive Service Dispatcher
About The Position
The Automotive Service Dispatcher is responsible for distributing repair orders to technicians, ensuring the correct technician is assigned to each job. This role involves working closely with technicians and service advisors to prioritize work distribution and collaborating with the parts department to ensure timely delivery of necessary parts. Additionally, the dispatcher will be responsible for pairing Technician Trainees with senior technicians for proper training. The position requires prolonged periods of computer usage and data entry.
Requirements
- Two years of experience in the automotive/service industry strongly preferred
- Strong communication skills
- Problem solver
- Valid Drivers License and clean driving record
- Must consent to and pass a drug/background screen
- Professional appearance required
- Enthusiasm, positive attitude, ambition, work ethic, professional conduct, high integrity, and dedication to personal improvement
Responsibilities
- Distribute repair orders to technicians, insuring that the correct technician is assigned to the job
- Work with technicians and service advisors to prioritize work distribution
- Work with and communicate with the parts department to make sure the technicians get needed parts in a timely manner
- Insure that Technician Trainees are paired with the correct senior technician to receive proper training
- Prolonged periods of computer usage and data entry
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
101-250 employees
