Automotive Parts Dispatcher

Sanderson FordGlendale, AZ
Onsite

About The Position

Sanderson Ford in Glendale, AZ is hiring an Automotive Parts Dispatcher to lead day-to-day delivery operations across our parts department. This is a supervisory role responsible for directing drivers, managing the dispatch schedule, and making real-time decisions as conditions shift.

Requirements

  • 3–5 years of dispatch experience in the automotive industry or a closely related field required
  • Proven ability to lead people under pressure: directing employees, making real-time decisions, and adjusting when conditions change mid-shift
  • A firm but fair management approach that holds people to clear standards while keeping good employees engaged and on the team
  • Proficiency in dispatch software and Microsoft Office Suite
  • Strong verbal and written communication skills
  • Valid driver's license and clean driving record required
  • High school diploma or equivalent required
  • Must pass a background check and pre-employment drug screening

Nice To Haves

  • Bilingual in English and Spanish preferred but not required
  • Knowledge of automotive parts and delivery logistics a plus

Responsibilities

  • Direct drivers on daily routes, delivery sequences, and schedule adjustments as conditions change throughout the shift
  • Monitor active deliveries from dispatch through confirmation, intervening early when delays or issues surface
  • Communicate with drivers to relay updates, resolve problems, and keep runs on schedule
  • Coordinate with warehouse staff to align shipment priorities with inventory levels and customer timelines
  • Manage dispatch software to track routes, record delivery data, and maintain accurate logs and reports
  • Hold the team to company standards on safety, compliance, and service quality while keeping morale intact
  • Respond to customer inquiries about delivery status and resolve issues before they escalate
  • Identify gaps in routing, scheduling, or communication workflows and recommend improvements

Benefits

  • Competitive salary plus commission based on department performance, with expected earnings of $80,000–$100,000 per year
  • Health, dental, and vision insurance
  • Life insurance and disability coverage
  • 401(k) retirement plan
  • Paid vacation, paid holidays & PTO after 1st year of employment
  • Sick leave after 90 days of employment
  • New and used vehicle purchase discounts
  • Service and parts discounts
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