Automotive Service Advisor - Sumner, Washington, United States
Sunset Auto Family•Sumner, WA
About The Position
The Automotive Service Advisor identifies customers’ vehicle service needs, recommends appropriate services, parts, and accessories, and communicates service costs and completion estimates. The role involves working in a process-driven environment with a dedicated team and providing customers with accurate information and service recommendations. The employer offers comprehensive training, competitive compensation, and benefits. Responsibilities listed are general and may be amended to meet business and organizational needs. The employer is an Equal Opportunity Employer.
Requirements
- Previous experience as an automotive service advisor or writer.
- Ability to work well in a process-driven environment and with a dedicated team.
- Outstanding verbal and written communication skills.
- Working knowledge of vehicle service terminology, automotive service needs, and automobile functions.
Responsibilities
- Inspect vehicles and refer to service history to accurately identify and verify customers’ service needs.
- Promote appropriate services, parts, and accessories by understanding the products and associated service requirements.
- Demonstrate behaviors consistent with the Company’s Values in interactions with customers, co-workers, and vendors.
- Provide accurate cost and completion-time estimates for recommended services, communicate them to customers, and obtain proper authorization.
Benefits
- Paid time off
- Medical, dental, and vision coverage
- Life insurance
- Short- and long-term disability coverage
- Retirement program with company match
- Comprehensive training
- Competitive compensation
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
