HR Advisor - Support Services United States

Cotton On Group•Los Angeles, CA

4d•$100,000 - $130,000•Hybrid

About The Position

The HR Advisor provides practical HR support across the team member lifecycle, partnering with retail and support office leaders to promote a respectful, inclusive workplace where team members can grow. The role advises team members and leaders on workplace concerns, performance management, investigations, and people processes, while supporting hiring readiness, employment changes, and offboarding. The HR Advisor maintains accurate HRIS records and confidential personnel files, partners with Payroll on timekeeping and updates, helps team members navigate benefits, and coordinates leave and accommodation requests. The role also supports compliance, employment eligibility verifications, audits, training, reporting, and improvements to HR workflows and resources. The position is hybrid, with three days per week in the Playa Vista, California office.

Requirements

At least 5 years of hands-on HR generalist or advisory experience, including employee relations, HR administration, and the end-to-end team member lifecycle.
Exceptional communication skills, including the ability to build trust and handle sensitive conversations with discretion.
Experience coaching retail, multi-site, or fast-paced operational leaders through performance management, investigations, and everyday people processes.
Strong organization and ability to manage multiple priorities, strict deadlines, and high-volume operations.
Working knowledge of employment laws, compliance standards, and HR information systems (HRIS).
Ability to stand, walk, lift, carry, push, or pull up to 50 pounds.

Nice To Haves

Experience supporting retail, hospitality, or fast-growing multi-site workforces.

Responsibilities

Answer team members’ questions about policies, processes, and workplace concerns.
Coach leaders on clear communication, effective documentation, and empathetic, consistent leadership.
Support fair and objective fact-finding and workplace investigations, handling sensitive matters discreetly and escalating appropriately.
Partner with leaders on performance management, constructive feedback, goal-setting, and ongoing growth.
Collaborate with Talent Acquisition and hiring managers to prepare for onboarding and help new team members succeed.
Manage employment changes, internal transfers, and offboarding, keeping systems accurate and up to date.
Use team member feedback and support local engagement activities to improve workplace culture.
Maintain accurate HRIS records and confidential personnel files.
Partner with Payroll on timekeeping, updates, and corrections to support accurate, timely pay.
Help team members navigate benefits enrollment and direct them to resources for life events.
Coordinate leave and accommodation requests while protecting privacy and maintaining required tracking.
Prepare and check reports on workforce changes and HR metrics.
Support local compliance and internal policies across assigned locations.
Assist with employment eligibility verifications, audits, and required training programs.
Identify process bottlenecks and suggest improvements to workflows, templates, and resources.
Partner with HR specialist teams to roll out people initiatives and flag potential risks early.