Automotive Service Advisor

Byers Imports • Columbus, OH

2d

About The Position

Byers Automotive is seeking an Automotive Service Advisor to help deliver the award-winning service and value its community expects. The role oversees the Drive Lane, supports customers throughout their service experience, and helps ensure technicians' time is efficiently assigned and sold to service customers. Byers Automotive is a family-owned and operated business that has served its community since 1897.

Requirements

• Organized and friendly personality.
• Demonstrated ability to manage others.
• Time management skills.
• Fantastic communication skills with customers.
• Professional, well-groomed personal appearance.
• Clean driving record.
• Willingness to submit to a pre-employment background check and drug screen.

Responsibilities

• Oversee the flow of the Drive Lane.
• Ensure customers receive prompt, courteous, and effective service.
• Take ownership of the customer experience and complete assignments that help leave customers with a positive impression of the dealership.
• Provide concierge support for owner inquiries by phone or in person, ensuring customers are not mishandled.
• Ensure the daily inventory of technicians' time is consistently sold to service customers.
• Distribute work efficiently among technicians.

Benefits

• Medical, dental, and vision insurance.
• Flexible spending accounts.
• Short- and long-term disability insurance.
• Life insurance.
• 401(k) plan with company match.
• Vacation pay.
• Paid holidays.
• Growth opportunities.
• Paid training.
• Employee vehicle purchase plans.
• Family-owned and operated workplace.
• Long-term job security.
• Health and wellness benefits.
• Flexible work schedule.
• Discounts on products and services.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed