Automotive Service Advisor – Melloy Chrysler Jeep Dodge Ram (Los Lunas, NM)

Melloy Chrysler Jeep Dodge Ram • Los Lunas, NM

5d • Onsite

About The Position

Melloy Auto Group is a family-owned dealership serving New Mexico for over 60 years. We’re looking for a service advisor who can handle a busy drive, stay organized, and keep customers informed without letting things fall apart. You’ll be working with a steady flow of customers, experienced technicians, and a process built to keep work moving. You’ll also be supporting vehicles from Stellantis brands, including Jeep, Ram, Dodge, and Chrysler.

Requirements

• Service advisor experience preferred (automotive strongly preferred)
• Strong communication and organization skills
• Ability to handle a fast-paced service drive without losing track of details
• Familiarity with systems like CDK or Reynolds & Reynolds is a plus
• Valid driver’s license
• Professional, reliable, and consistent

Responsibilities

• Greet customers and write repair orders accurately
• Listen to concerns and translate them into clear work instructions
• Provide estimates, timelines, and regular updates
• Recommend maintenance based on mileage, history, and condition
• Coordinate with technicians to keep jobs on track
• Close repair orders and explain completed work clearly
• Follow up with customers to ensure satisfaction

Benefits

• Base pay + commission/bonus structure
• Health, dental, and vision insurance
• 401(k) plan
• Paid time off and holidays
• Ongoing training and development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed