Automotive Service Advisor - Serpentini Chrysler Dodge Jeep Ram

AutoMax Recruiting•North Olmsted, OH

1d•$60,000 - $100,000•Onsite

About The Position

Serpentini Chrysler Jeep Dodge Ram of North Olmsted is currently looking to hire experienced Automotive Service Writers (Service Advisors). We are looking for individuals with a strong Customer Service / Sales background. Previous Service Advisor (ASM / Service Writer) experience is REQUIRED. We are offering top pay ($60K - $100K+) and a comprehensive benefits package! We are in the business of selling new and used vehicles and providing exceptional service to those vehicles. Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. If you want to work for a successful organization where you can make a difference, then this is the place for you.

Requirements

Service Writer / Service Advisor Experience is Required
Valid Driver's License
Integrity, a Positive Attitude and a Strong Work Ethic Required
Willing To Learn
Be A Team Player
Receptive To New Ideas
Applicants must be authorized to work in the US.
Applicants must have a valid driver’s license.

Nice To Haves

Strong Customer Service / Sales background.

Responsibilities

Greet customers in a prompt and courteous manner.
Schedule service appointments and collect vehicle information.
Secure agreement from customer before repairs are done.
Clearly explain the requested service on the repair order.
Estimate the cost and time needed to do the repair.
Advise customers on the proper care for their vehicle and the importance of proper maintenance.
Communicate the need for additional service when needed, using a detailed explanation.
Handle customer complaints and maintain high CSI.
Check on the progress of the vehicle during servicing and contact the customer regarding changes to estimate or time table for repairs.