Service Advisor - Northland Chrysler Dodge Jeep Ram

AutoCanada Inc. • Prince George, BC

16h • CA$60,000 - CA$100,000 • Onsite

About The Position

Northland Chrysler Dodge Jeep Ram is seeking an experienced and passionate Service Advisor to join their growing team. This role is crucial in curating an exceptional service experience for valued clients. The ideal candidate will be friendly, motivational, and dedicated to building trust-based relationships.

Requirements

• Minimum of 2-year dealership experience in a Service Advisor role required
• Automotive knowledge
• Proven ability to provide an exceptional customer experience
• Ability to set and achieve targeted goals
• Ability to thrive in a fast-paced environment with many priorities
• Demonstrated communication and interpersonal skills
• Must be able to remain calm when customers and/or situations are not
• Organization and follow-up skills
• Experience and desire to work with technology

Nice To Haves

• CDK experience is an asset

Responsibilities

• Estimating the cost and time needed for a wide range of repairs.
• Welcoming customers and discussing their needs.
• Answering customer inquiries, either in person or on the phone.
• Develop repair estimates by taking the cost of materials, supplies, and labor into consideration.
• Prepare repair orders by detailing the vehicle’s problems or symptoms.
• Connecting customers to the right auto technician.
• Test-driving vehicles to confirm the customers’ vehicle is repaired as needed.
• Maintaining automotive records by keeping track of problems and corrective actions.

Benefits

• Competitive Compensation and Benefits Package
• Employee Vehicle Purchase & Service Plans
• Employee and Family Assistance Programs
• Company-wide appreciation events and contests throughout the calendar year
• Professional development and the opportunity to grow your career

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed