Automotive Service Advisor - Chevrolet

Ciocca Management Company Inc•Lawrenceville, NJ
•$60,000 - $85,000

About The Position

Ciocca Chevrolet of Princeton is hiring an energetic, enthusiastic, and highly motivated Automotive Service Advisor to join its growing team. The role offers the opportunity to support customers and the community while pursuing financial and career goals. The position is full-time and includes some Saturdays, with commission-based annual earning potential of $60,000–$85,000.

Requirements

  • Consistent record of service and sales success.
  • Strong record of positive customer satisfaction results.
  • Valid driver’s license and clean driving record.

Responsibilities

  • Oversee service orders and the drive-lane workflow, ensuring customers receive prompt, courteous, and effective service.
  • Provide concierge support for customer inquiries by phone or in person and help ensure customers are handled appropriately.
  • Ensure technicians’ available time is consistently sold to service customers.
  • Distribute work efficiently among technicians.
  • Answer technical questions about vehicle problems, warranties, services, and repairs.
  • Assist with diagnosing vehicle problems and order parts and tools as needed.

Benefits

  • Paid time off and holidays.
  • Air-conditioned shops and facilities that are regularly upgraded.
  • 401(k) retirement plan with company matching.
  • Medical, dental, prescription, and vision insurance.
  • Advancement opportunities within the Ciocca Automotive Family.
  • Employee discounts on purchases, repairs, and service.
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