Experienced Automtoive Service Advisor / Writer

Team Automotive Group•Goldsboro, NC
•$40,000 - $70,000•Onsite

About The Position

Team Automotive is seeking a driven, customer-focused Service Advisor to join its growing team. The Service Advisor serves as the connection between customers and the service team, helping customers understand their vehicle needs, recommending services, and creating an exceptional ownership experience. The compensation package includes competitive base pay and a tiered commission program that rewards performance, customer satisfaction, service sales, and achievement of monthly goals, with opportunities for growth and advancement. The schedule is 7:30 a.m. to 7:00 p.m. and rotates. The posting states no Saturdays.

Requirements

  • Customer-focused attitude and excellent communication skills.
  • Strong organization and follow-through.
  • Ability to thrive in a fast-paced environment.
  • Positive attitude and desire to grow professionally.
  • Willingness to take ownership and contribute as part of a team.

Nice To Haves

  • Automotive service experience is preferred but not required.

Responsibilities

  • Help customers understand their vehicle’s service needs.
  • Recommend services to customers.
  • Connect customers with the service team and support an exceptional ownership experience.
  • Contribute to service sales and customer satisfaction goals.

Benefits

  • Competitive base pay and tiered commission program.
  • Additional rewards for achieving monthly goals.
  • Opportunity for growth and advancement.
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