Automotive Service Advisor/Shop manager

CJ Auto and truck repair•Glen Burnie, MD

1d•Onsite

About The Position

C J Auto & Truck Repair is hiring an experienced automotive service advisor for a full-time position. The shop works on most domestic and Asian cars and trucks, specializing in light- and medium-duty diesel trucks, fleet vehicles, and Ford vehicles. Services include diesel engine repairs, brake replacements, alignments, fleet repairs, engine replacement, and transmission replacement in the Glen Burnie, Maryland area. The role involves working with customers to understand their needs, preparing accurate estimates, coordinating with technicians to ensure customer needs are met, and scheduling jobs based on current shop workload. The shop emphasizes honest service, pride in work, and putting customers’ interests and safety first. Compensation is hourly based on experience, with commission plans available; the stated annual compensation range is $60,000–$120,000.

Requirements

At least five years of professional experience in the automotive industry.
Customer relation skills.
Ability to build accurate estimates.
Ability to coordinate with technicians to verify that customer needs are met.
Ability to schedule jobs according to current shop workload.
Take pride in work and put customers’ best interests and safety first.

Nice To Haves

Experience with QuickBooks.
Experience with Tekmetric.
Experience working on domestic and Asian cars and trucks, especially light- and medium-duty diesel trucks, fleet vehicles, and Ford vehicles.