Automotive Sales Representative

Lithia & Driveway • Ann Arbor, MI

4d

About The Position

Suburban CDJR of Ann Arbor is hiring Automotive Sales Representatives to help customers find new and pre-owned Chrysler, Dodge, Jeep, and Ram vehicles that fit their needs. Representatives work with an experienced dealership team, develop product knowledge and automotive sales experience, and build lasting customer relationships. The role involves guiding customers throughout the vehicle selection and purchase process, following up on sales opportunities, and working toward individual and dealership goals in a fast-paced automotive retail environment. Pay will be discussed during in-person interviews. Candidates need open availability for a flexible schedule that includes evenings, weekends, and holidays.

Requirements

• High school graduate or equivalent.
• Must be 18 years or older.
• Valid driver's license with an acceptable driving record.
• Ability to identify customer needs and recommend products or services.
• Ability to manage internet leads, appointments, CRM follow-up, and customer retention opportunities.
• Ability to present products, conduct vehicle walkarounds, support test drives, and guide customers through the sales process.
• Ability to work in a goal-driven sales environment and meet performance expectations.
• Ability to learn vehicle technology, product features, incentives, and dealership processes.
• Open availability for a flexible schedule, including evenings, weekends, and holidays.

Nice To Haves

• Previous automotive sales, retail sales, hospitality, customer service, or other customer-facing experience.

Responsibilities

• Greet customers, identify their vehicle needs, and provide an engaging dealership experience.
• Present and demonstrate new Chrysler, Dodge, Jeep, and Ram vehicles and pre-owned inventory.
• Guide customers through vehicle selection, test drives, and the automotive sales process.
• Follow up with internet leads, appointments, previous customers, and prospective buyers to generate sales opportunities.
• Maintain knowledge of vehicle models, features, incentives, and dealership inventory.
• Build customer relationships through product expertise and consistent follow-up.
• Work toward individual and dealership sales goals in a fast-paced automotive retail environment.
• Partner with Sales Managers, Finance, Service, and other dealership teams to support a smooth purchase and delivery experience.

Benefits

• Medical, dental, and vision plans
• Paid holidays and PTO
• Short- and long-term disability
• Paid life insurance
• 401(k) retirement plan
• Employee stock purchase plan
• Lithia Learning Center
• Vehicle purchase discounts
• Wellness programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED