Automotive Sales Manager - Domestic Experience

Melloy Los Lunas•Los Lunas, NM
•$90,000 - $160,000•Onsite

About The Position

An established, high-volume domestic automotive dealership in the Albuquerque area is looking for an experienced Automotive Sales Manager to join our leadership team. This position is for someone who can lead a sales team, manage the desk, develop people, control inventory, protect gross, drive customer satisfaction, and create consistent results month after month. We are looking for a manager who understands that strong results come from strong processes.

Requirements

  • Proven automotive sales management experience
  • Domestic franchise experience strongly preferred
  • Strong desking and deal-structuring skills
  • Demonstrated ability to produce both volume and gross
  • Strong understanding of CRM and dealership sales processes
  • Experience managing new and used vehicle inventory
  • Strong CSI/customer satisfaction track record
  • Ability to coach and hold a sales team accountable
  • Comfortable working in a fast-paced, performance-driven dealership

Responsibilities

  • Drive new and pre-owned sales volume and gross profit
  • Set clear daily, weekly, and monthly expectations
  • Work deals effectively while protecting gross
  • Track performance and respond quickly when results fall behind
  • Help salespeople create opportunities instead of simply waiting for showroom traffic
  • Maintain a consistent sales process from initial contact through delivery
  • Ensure proper needs assessment, vehicle presentation, demonstration drives, write-ups, and manager involvement
  • Drive strong CRM usage and disciplined customer follow-up
  • Improve appointment setting, show rates, closing percentages, and unsold follow-up
  • Maintain urgency throughout the sales process
  • Coach, train, and develop sales consultants
  • Hold productive daily sales meetings
  • Establish clear expectations and accountability
  • Recruit and help develop new salespeople
  • Build a competitive, professional, customer-focused culture
  • Understand inventory aging, pricing, turn, and merchandising
  • Maintain proper new and used vehicle inventory controls
  • Identify aging and problem inventory before it becomes a larger problem
  • Work closely with dealership leadership on inventory strategy
  • Ensure vehicles are frontline-ready and properly represented online
  • Take ownership of the customer experience
  • Maintain strong manufacturer CSI performance
  • Resolve customer concerns quickly and professionally
  • Ensure deliveries and follow-up support long-term customer retention

Benefits

  • medical
  • dental
  • vision
  • paid time off
  • 401(k)
  • employee vehicle purchase opportunities
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