Automotive Sales Manager
Lunghamer Ford•Pontiac, MI
About The Position
We are looking for a high-energy, customer-focused Sales Manager who understands that success starts long before a customer walks through the door. The ideal candidate has a strong BDC mindset, embraces process, believes in consistent lead management, and enjoys coaching a team to maximize every opportunity. This role is perfect for a leader who is passionate about developing people, creating accountability, and building a culture focused on customer experience, follow-up, and results.
Requirements
- Previous automotive sales management experience preferred
- Strong understanding of CRM systems, internet lead management, and sales processes
- Proven ability to coach, mentor, and develop sales professionals
- Experience managing lead follow-up, appointment conversion, and customer retention strategies
- Excellent communication and leadership skills
- Highly organized with strong attention to detail and process execution
- Ability to analyze performance metrics and turn insights into action
- Valid driver's license and acceptable driving record
Nice To Haves
- The ideal candidate believes that coaching matters, process matters, and every lead deserves a great customer experience.
- They understand that success comes from consistent follow-up, strong communication, accountability, and developing people to reach their full potential.
- If you're a leader who enjoys being in the trenches with your team, helping sales consultants improve, and creating a culture where customers and employees alike feel valued, we want to hear from you.
Responsibilities
- Lead, motivate, and coach a team of sales professionals to achieve individual and dealership goals
- Drive a strong lead management culture by ensuring all internet, phone, and showroom opportunities are worked consistently and effectively
- Monitor CRM activity, follow-up processes, appointment-setting performance, and customer engagement
- Partner closely with the BDC to maximize appointment show rates, customer experience, and sales conversions
- Train and coach sales consultants on phone skills, lead handling, appointment setting, objection management, and customer follow-up
- Conduct daily sales meetings, one-on-ones, and performance reviews to help team members grow
- Review key performance indicators and implement strategies to improve results
- Assist with deal structure, negotiations, and customer satisfaction efforts
- Recruit, hire, onboard, and develop top sales talent
- Foster a positive, team-oriented culture built on accountability and continuous improvement
Benefits
- Competitive compensation package with performance-based incentives
- Health, dental, and vision insurance
- Paid time off and holidays
- 401(k) with company match
- Career growth opportunities
- Ongoing leadership and professional development training
- Employee vehicle purchase and service discounts
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
