Automotive Sales Associate- Volkswagen Mall of GA

AutoNation

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About The Position

AutoNation’s e-Commerce Sales Associate interacts with customers online, by phone, and in person to guide them through vehicle purchases in a no-haggle sales environment. The role involves responding to leads promptly, answering questions, providing information, and helping customers move from initial phone or internet contact to an in-store experience.

The Associate helps customers select a vehicle, discusses terms and payment options that fit their needs and budgets, and closes sales. The role also includes following up after purchase to confirm customer satisfaction, build loyalty, and connect customers with the Service department to support their ownership experience.

Requirements

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Ability and motivation to set and achieve targeted goals.
• Demonstrated communication, consultative, interpersonal, and organizational skills.
• Willingness to follow up with customers.
• Experience and desire to work with technology.
• Valid in-state driver’s license and an acceptable, safe driving record.

Nice To Haves

• Prior sales experience, preferably in retail.
• Strong communication and interpersonal skills.
• Desire to help people and exceed expectations.

Responsibilities

• Respond to customer leads in a timely manner through online, phone, and in-person channels.
• Answer customer questions and provide information about vehicle purchases.
• Guide customers from initial phone or internet contact to an in-store experience.
• Help customers select vehicles and negotiate terms and payment options suited to their needs, lifestyles, and budgets.
• Close vehicle sales while providing an exceptional customer experience.
• Follow up with customers after purchase to confirm satisfaction and build loyalty.
• Help transition customers to the Service department.

Benefits

• Competitive benefits and compensation.
• 401(k) matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Access to deals and discounts through YouDecide.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED