Automotive Sales Associate- Volkswagen Mall of GA

AutoNation • Buford, GA

1d

About The Position

AutoNation’s e-Commerce Sales Associate interacts with customers online, over the phone, and in person to guide them through vehicle purchases in a no-haggle sales environment. The role includes responding promptly to leads, answering questions, sharing information, and guiding customers from initial phone or internet contact to an in-store experience.

The associate helps customers select vehicles, discusses terms and payment options that fit their lifestyles and budgets, and closes sales. Associates provide an exceptional experience before and after purchase, follow up to ensure customer satisfaction, and help transition customers to the Service department to support vehicle ownership.

Requirements

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Ability to set and achieve targeted goals.
• Demonstrated communication, consultative, interpersonal, and organizational skills.
• Willingness to follow up with customers.
• Experience and desire to work with technology.
• Valid in-state driver’s license and an acceptable, safe driving record.

Nice To Haves

• Prior sales experience, preferably in retail.

Responsibilities

• Respond to customer leads in a timely manner.
• Answer customer questions and provide vehicle and purchase information.
• Guide customers from phone and internet contact to an in-store experience.
• Help customers select vehicles and discuss terms and payment options suited to their needs and budgets.
• Close vehicle sales.
• Follow up with customers after purchase to ensure satisfaction and encourage loyalty.
• Help transition customers to the Service department.

Benefits

• Competitive benefits and compensation.
• 401(k) matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Discount offers through YouDecide.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED