Automotive Sales Associate- Hyundai Columbia

AutoNation • Columbia, SC

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About The Position

AutoNation’s e-Commerce Sales Associate helps customers purchase vehicles in a no-haggle sales environment. The role interacts with customers online, over the phone, and in person, responding to leads promptly, answering questions, providing information, and guiding customers from initial contact to an in-store experience.

The associate helps customers select a vehicle, discusses terms and payment options that fit their lifestyle, budget, and expectations, and closes sales. The role also provides customer support after purchase by following up on satisfaction and helping transition customers to the Service department. AutoNation describes a supportive, team-oriented workplace with career paths into finance, management, and other areas.

Requirements

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Ability and drive to set and achieve targeted goals.
• Demonstrated communication, consultative, interpersonal, and organizational skills.
• Willingness to follow up with customers.
• Experience and desire to work with technology.
• Valid in-state driver’s license and an acceptable, safe driving record.

Nice To Haves

• Prior sales experience, preferably in retail.
• Sales or customer service experience.

Responsibilities

• Respond to customer leads in a timely fashion.
• Answer questions and provide information to customers online, over the phone, and in person.
• Guide customers from phone and internet contact to an in-store experience.
• Help customers select a vehicle and discuss terms and payment options suited to their needs and budget.
• Close vehicle sales.
• Follow up after purchase to ensure customer satisfaction and encourage loyalty.
• Help transition customers to the Service department.

Benefits

• Competitive compensation.
• 401(k) matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Deals and discounts through YouDecide.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED