Automotive Sales Associate- Mercedes Benz Marietta

AutoNation • Marietta, GA

1d

About The Position

AutoNation's e-Commerce Sales Associate interacts with customers online, over the phone, and in person to guide them through vehicle purchases in a no-haggle sales environment. The role involves responding to leads promptly, answering questions, sharing information, and helping customers move from online or phone contact to an in-store experience.

Using strong communication and listening skills, the associate helps customers select vehicles, discuss terms and payment options that fit their needs and budgets, and complete purchases. The role also supports customers after the sale by following up on satisfaction and helping transition them to the Service department. AutoNation offers a supportive team environment, career paths into finance and management, and a workplace culture centered on trust, transparency, and teamwork.

Requirements

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Drive to set and achieve targeted goals.
• Demonstrated communication, consultative, interpersonal, and organizational skills.
• Willingness to follow up with customers.
• Experience and desire to work with technology.
• Valid in-state driver's license and an acceptable, safe driving record.

Nice To Haves

• Prior sales experience, preferably in retail.

Responsibilities

• Respond to customer leads in a timely manner through online, phone, and in-person interactions.
• Answer customer questions and provide vehicle and purchasing information.
• Guide customers from phone and internet contact to an in-store experience.
• Help customers select vehicles that suit their needs.
• Discuss and negotiate terms and payment options to meet customers' lifestyles, budgets, and expectations.
• Close vehicle sales.
• Follow up with customers after purchase to ensure satisfaction and drive loyalty.
• Help transition customers to the Service department to support their ownership experience.
• Set and achieve targeted goals.

Benefits

• Competitive compensation.
• 401(k) matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Access to deals and discounts through YouDecide.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED