Automotive Sales Associate

Italian Imports (Alfa Romeo, Fiat, Maserati)•Carmel, IN
•$70,000 - $100,000•Onsite

About The Position

The Ed Napleton Automotive Group is hiring a Sales Associate at Napleton Italian Imports. This is a customer-facing role in a growing, fast-paced dealership environment, with the associate helping customers find appropriate vehicles and supporting the positive customer experience for which the dealership is known. The position offers growth potential within a large automotive dealership group affiliated with more than 25 vehicle brands and over 50 dealerships across seven states, with more than 3,500 employees nationwide. Compensation has a potential range of $70,000–$100,000 per year, including incentive-based pay. The company describes itself as family owned and operated, with more than 90 years in business. It offers medical, dental, and vision insurance; a 401(k); paid vacation and sick time; paid training; discounts on products, services, and vehicles; and growth opportunities.

Requirements

  • At least 2 years of sales or customer service experience.
  • High school diploma or GED equivalent.
  • Excellent customer service, organizational, and negotiation skills.
  • Self-motivated, goal-oriented, and enthusiastic in a team environment.
  • Prior proven customer-service or retail sales experience.
  • Willingness to undergo a background check in accordance with local law and regulations.
  • At least 18 years of age to comply with the company driving policy.

Responsibilities

  • Assist customers who enter the dealership, answer their questions, and help them select a vehicle suited to their needs.
  • Follow up with customers promptly and maintain strong customer relationships.
  • Explain product performance, applications, benefits, and available optional equipment; determine customer vehicle needs by asking questions and listening.
  • Deliver vehicles to customers and explain operating features, warranty information, and paperwork.
  • Stay informed about incoming inventory, vehicle features, accessories, and their benefits to customers.
  • Introduce customers to service department personnel and explain the quality and efficiency of dealership service repairs and maintenance.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Paid vacation
  • Paid sick time
  • Paid training
  • Discounts on products, services, and vehicles
  • Growth opportunities
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