Automotive Sales Associate- Ford Wolfchase

AutoNation • Bartlett, TN

8h

About The Position

AutoNation’s Automotive Sales Associate helps customers select and purchase vehicles in a no-haggle sales environment. The role interacts with customers online, by phone, and in person, responding promptly to leads, answering questions, providing vehicle and purchase information, and guiding customers from initial contact to an in-store experience.

The Associate uses communication and listening skills to identify customer needs, help select a vehicle, discuss terms and payment options that fit customers’ budgets and expectations, and close sales. The role also supports the customer experience after purchase by following up on satisfaction and helping customers transition to the Service department. AutoNation offers nationwide inventory and a supportive team, with potential career paths into finance, management, and other areas.

Requirements

• High school diploma or equivalent.
• Ability to provide an exceptional customer experience.
• Drive to set and achieve targeted goals.
• Demonstrated communication, consultative, interpersonal, and organizational skills.
• Willingness to follow up with customers.
• Experience and desire to work with technology.
• Valid in-state driver’s license and an acceptable, safe driving record.

Nice To Haves

• Prior sales experience, preferably in retail.
• Prior customer service experience.

Responsibilities

• Respond to customer leads in a timely manner through online, phone, and in-person channels.
• Answer customer questions and provide information about vehicles and the purchasing process.
• Guide customers from phone and internet contact to an in-store experience.
• Help customers select vehicles that meet their needs.
• Discuss terms and payment options aligned with customers’ lifestyles, budgets, and expectations.
• Close vehicle sales.
• Follow up with customers after purchase to ensure satisfaction and build loyalty.
• Help transition customers to the Service department to support their ownership experience.
• Set and work toward targeted goals.

Benefits

• Competitive compensation.
• 401(k) matching.
• Health insurance plans.
• Dental insurance plans.
• Vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Access to offers and discounts through YouDecide.
• Potential career paths into finance, management, and beyond.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED