Automotive Sales Advisor - Honda Boston

Asbury Automotive•Boston, MA
•$70,000 - $100,000•Onsite

About The Position

The Automotive Sales Advisor responds to customers who inquire about advertised vehicles online by phone and email, and assists customers who visit the dealership in person. The role guides customers through the buying process from initial contact to final sale, using the Asbury selling process and providing a guest-focused experience. Compensation is listed as $70,000–$100,000+, comprised of base salary and a percentage of department profit determined by the pay plan. Final pay depends on factors including relevant job and industry experience and education.

Requirements

  • Motivation to be successful.
  • Strong customer service skills.
  • Ability to create and maintain customer relationships.
  • Strong computer and phone skills.
  • Experience using and maintaining a customer relationship management database.
  • Professional business attire and appearance.
  • Self-motivated and a team player.
  • At least 18 years of age.
  • Valid driver's license.
  • Ability to pass pre-employment background and drug screenings.

Nice To Haves

  • Prior automotive sales or retail experience, customer service, call center, or business development experience.
  • Bilingual ability.

Responsibilities

  • Contact and communicate with customers to identify their needs using the Asbury selling process.
  • Build rapport with customers and develop a referral network.
  • Respond to internet leads within the store's required timeframe and email product information with pricing.
  • Answer sales phone calls and set customer appointments.
  • Confirm appointments.
  • Make outbound calls to follow up on inquiries, after sales, and for repeat business.
  • Conduct test drives and vehicle walk-arounds with customers.
  • Guide customers through the buying process from start to finish.

Benefits

  • Weekly pay.
  • Paid holidays and paid time off.
  • Paid training.
  • Stock awards for eligible management and front-line team members.
  • Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans.
  • Up to 12 weeks of paid pregnancy leave (disability leave).
  • Paid parental leave.
  • Health savings and flexible spending accounts.
  • Short-term and long-term disability plans.
  • Whole life and term life insurance.
  • 401(k) with company match.
  • Pet insurance.
  • Digital career path tool and continuous training through Asbury's Internal Learning Management System.
  • Professional growth and development opportunities.
  • Technician student loan relief resources.
  • Employee assistance program.
  • Employee discounts on parts and service repairs.
  • Scholarship awards.
  • Opportunities to join community service initiatives, including paid volunteer hours.
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