Automotive Receptionist - Honda Boston

Asbury Automotive•Boston, MA

13d•$19 - $20

About The Position

The Automotive Receptionist serves as the first impression of the dealership and plays a critical role in creating a polished, professional, and welcoming guest experience. This role goes beyond a traditional front desk position, representing the dealership in person and by phone. The successful candidate thrives in a fast-paced, high-volume environment and is professional, adaptable, highly organized, and able to balance multiple responsibilities while maintaining exceptional service standards.

Requirements

Exceptional communication and guest service skills.
Professional presence and polished demeanor.
Ability to multitask and remain composed in a high-energy dealership environment.
Flexible approach to responsibilities and willingness to support multiple areas of the operation.
Strong computer and phone proficiency, including Microsoft Outlook.
Sense of urgency, attention to detail, and commitment to guest satisfaction.
Must be at least 18 years old.
Must pass pre-employment screening.

Nice To Haves

Bilingual or multilingual abilities.

Responsibilities

Welcome and assist walk-in guests with professionalism, warmth, and urgency.
Manage a high volume of inbound phone calls and direct guests to the appropriate department or team member.
Assess guest needs and ensure a seamless transition to sales, service, or management teams.
Provide accurate information, take detailed messages, and ensure timely communication.
Support administrative and clerical duties that contribute to daily operations.
Maintain the front reception area as a polished reflection of the facility.
Adapt to evolving business needs and support additional responsibilities assigned by management.