Automotive Receptionist - Honda Boston

Asbury Automotive Group•Boston, MA

11d

About The Position

The Automotive Receptionist is the dealership’s first point of contact and plays a key role in creating a polished, professional, and welcoming guest experience. The role serves as both the face and voice of the dealership, supporting guests who arrive in person or call. It is suited to someone who can thrive in a fast-paced, high-volume environment while balancing multiple responsibilities and maintaining strong service standards. The position is offered at $19.00–$20.00 per hour, with weekly pay. The stated wage comprises base salary and a percentage of department profit, as determined by the pay plan. Final pay may depend on factors including the candidate’s job and industry experience and education.

Requirements

Exceptional communication and guest service skills.
Professional presence and polished demeanor.
Ability to multitask and remain composed in a high-energy dealership environment.
Flexible approach to responsibilities and willingness to support multiple areas of the operation.
Strong computer and phone proficiency, including Microsoft Outlook.
Sense of urgency, attention to detail, and commitment to guest satisfaction.
Must be at least 18 years old.
Must pass pre-employment screening.

Nice To Haves

Bilingual or multilingual abilities are a plus.

Responsibilities

Welcome and assist walk-in guests with professionalism, warmth, and urgency.
Manage a high volume of inbound phone calls and direct guests to the appropriate department or team member.
Assess guest needs and facilitate transitions to sales, service, or management teams.
Provide accurate information, take detailed messages, and ensure timely communication.
Support administrative and clerical duties that contribute to daily operations.
Maintain the front reception area as a polished reflection of the facility.
Adapt to changing business needs and take on additional responsibilities as assigned by management.