Part-Time Automotive Receptionist

Lithia & Driveway•Urbandale, IA

5d•Onsite

About The Position

Ramsey Mazda is hiring a part-time Automotive Receptionist to provide a welcoming and efficient first point of contact for dealership customers. The role is onsite in Urbandale, Iowa, with a schedule that includes evenings and Saturdays, and reports to the Sales Manager. Pay will be discussed during in-person interviews. The receptionist welcomes customers, answers and routes incoming calls, directs customers to the appropriate dealership team, takes messages, and supports timely follow-up. The role also includes assisting with general questions, maintaining an organized and welcoming reception area and showroom, and helping with basic administrative and front-desk tasks as needed. The position requires a high school diploma or equivalent and at least one year of relevant customer-facing, phone, computer, or customer-request management experience.

Requirements

At least 1 year of customer service, receptionist, administrative, or other customer-facing experience.
Experience answering multi-line phones and directing a high volume of calls.
At least 1 year of experience using computers and common office programs to complete daily tasks.
At least 1 year of experience managing customer requests.
High school diploma or equivalent.
Must be 18 years or older.

Responsibilities

Welcome customers and create a positive first impression when they arrive.
Answer and route incoming calls quickly and accurately.
Connect customers with the appropriate sales, service, or dealership team member.
Take accurate messages and ensure timely follow-up.
Assist customers with general questions and help direct them throughout the dealership.
Keep the reception area and showroom organized, clean, and welcoming.
Support the dealership team with basic administrative and front-desk tasks as needed.