Automotive Parts Personnel - Vancouver, WA | Dick Hannah Dealerships

Dick Hannah Chrysler Jeep Dodge • Vancouver, WA

1d • $6,800 - $7,000

About The Position

Dick Hannah Dealerships is seeking a dedicated and knowledgeable Parts Personnel team member for its fast-paced, high-volume Parts Department in Vancouver, Washington. This role supports retail, wholesale, shop, and online sales channels. The ideal candidate is organized, comfortable managing multiple priorities, and committed to providing excellent customer service.

Compensation is a $6,500 monthly base salary plus 1.5% commission on parts, wholesale, and retail gross profits. Average monthly compensation is stated as $6,800–$7,000.

Dick Hannah Dealerships describes itself as a family-run business operating since 1949, with a focus on innovation and its core values of Family, Integrity, Respect, and Purpose. The company emphasizes caring for employees and appreciating their contributions.

Requirements

• Excellent communication and customer service skills.
• Strong organizational and time-management abilities.
• Ability to prioritize and multitask in a fast-paced, high-volume environment.
• Comfort using computer hardware and software systems.

Nice To Haves

• Prior experience with CDK Dealership Management Software.
• Experience managing online parts sales channels.
• Previous experience selling parts through eBay and Amazon is strongly preferred.
• Familiarity with digital inventory systems and e-commerce platforms.

Responsibilities

• Assist retail and shop customers with selecting parts in a friendly, professional, and efficient manner.
• Support a high-volume parts operation with multiple revenue streams.
• Inform customers about companion parts, specials, and available products.
• Answer incoming phone calls and provide accurate price quotes and information.
• Pull, fill, and stage parts orders from inventory.
• Receive, unpack, and properly store incoming materials and supplies.
• Report damaged or incorrect shipments for accounting, reimbursement, and record-keeping.
• Notify the Parts Manager of out-of-stock items requiring immediate attention.
• Source out-of-stock parts from outside vendors and submit emergency orders when needed.
• Notify service advisors and customers when special-order parts arrive.
• Track and follow up on back-ordered parts.
• Ensure internal parts requests are properly billed on service repair orders.
• Maintain clean, organized front and rear counter areas.
• Participate in available training programs.
• Stay current on new products, systems, and product updates.

Benefits

• Paid time off: new full-time employees accrue 4 hours per pay period, approximately 96 hours in the first year, with increases over time.
• Health benefits beginning the first month after 60 days of employment, with medical, dental, and vision options.
• Health Savings and Flexible Spending accounts.
• Life insurance and short- and long-term disability coverage.
• 401(k) plan.
• At least 6 paid holidays per year, subject to completion of the introductory period and other eligibility requirements.
• Competitive pay comprising a $6,500 monthly base salary plus 1.5% commission; stated average monthly compensation is $6,800–$7,000.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed