Automotive Parts Counter Person

Laurel Ford•Laurel, MS

About The Position

Laurel Ford is seeking an energetic and organized Parts Counter Person to assist retail customers, wholesale clients, and service technicians with finding, pulling, and ordering the correct OEM Ford and Kia parts and accessories. The position involves customer support, electronic parts catalog lookup, inventory management, order processing, and keeping the parts department organized. Laurel Ford is a family-owned and operated dealership that has served the community for over 30 years. It describes its work environment as clean and supportive and is committed to honesty, respect, professionalism, and equal employment opportunity. Reasonable accommodations may be made for individuals with disabilities to perform essential job functions.

Requirements

  • At least 1 year of experience in an automotive parts role.
  • Basic understanding of automotive systems and mechanical components.
  • Comfort using electronic catalogs, inventory software, and dealership management systems.
  • Professional appearance, positive attitude, and strong phone and interpersonal skills.
  • Ability to lift, carry, and maneuver auto parts weighing up to 50 pounds as needed.
  • Valid driver's license with an insurable driving record.
  • Willingness to undergo a standard background check and drug screening.

Nice To Haves

  • Experience with Ford or Kia parts.
  • Dealership parts counter, auto parts store, or wholesale parts supplier experience preferred.

Responsibilities

  • Assist retail counter customers, wholesale clients, and shop technicians in identifying and sourcing vehicle parts.
  • Use electronic parts catalogs to look up part numbers, verify pricing and availability, and place accurate orders.
  • Pull parts from inventory, stock incoming shipments, handle backordered parts, and assist with inventory counts.
  • Create accurate invoices, process customer payments, and maintain detailed records of parts transactions.
  • Keep the parts counter, display areas, and inventory shelves clean, orderly, and well-organized.

Benefits

  • Competitive base pay plus performance bonus incentives.
  • Medical insurance.
  • Dental insurance.
  • 401(k) retirement savings plan.
  • Paid time off and paid holidays.
  • Paid life insurance.
  • Dealer-paid Ford training and professional development.
  • Employee discounts on vehicle purchases, parts, and service.
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