Automotive Parts Advisor

Executive Volkswagen•North Haven, CT

1d•Onsite

About The Position

Executive Volkswagen Executive Auto Group has proudly served our customers for over 50 years, building a reputation for integrity, stability, and exceptional customer service. One of our greatest strengths is our people many of our managers and long ‑ tenured team members have been with the company for over 20 years, creating a supportive, family ‑ oriented work environment where employees can grow and thrive. We are currently seeking an Experienced Parts Counter Person at Executive Volkswagen to join our growing team.

Requirements

Previous parts advisor or parts counter experience (preferred)
Understanding of basic automotive components and systems
Automotive dealership service experience (a plus)
Any automotive certifications (a plus)
Acceptable driving record and a valid driver’s license in your state of residence

Responsibilities

Manage the inventory and supply of automotive parts, serving as a key link between service technicians, customers, and parts suppliers.
Assist customers in identifying and purchasing the correct parts for their vehicles.
Use electronic catalogs and software systems to locate part numbers and check availability.
Monitor stock levels, receive shipments, and organize parts in the storage area.
Place orders for parts not in stock and follow up on delivery timelines.
Provide service technicians with the correct parts needed for vehicle repairs and maintenance.
Handle returns, exchanges, and warranty claims for defective or incorrect parts.
Maintain accurate records of parts transactions, inventory, and customer interactions.
Coordinate with suppliers, service advisors, and other dealership departments.