Automotive Mobile Diagnostic Technician

Caliber Collision • Virginia Beach, VA

12d

About The Position

Protech Automotive Solutions and its affiliated brands are seeking a talented, dedicated, and quality-focused Mobile Diagnostic Technician to provide high-quality customer service. The technician applies technical knowledge to assist customers, supports users of the Autel scanning unit by phone, answers questions about scanning procedures, and researches vehicle technology issues to explain and resolve them. Compensation is $30.00 or more per flag hour.

Requirements

• At least 2 years of prior experience as a diagnostic technician.
• Must have or be willing to obtain the proper tools to complete assigned job duties.
• Must pass all pre-employment screenings, including background checks.
• Must be at least 21 years old.
• Must be able to reach below and above shoulder level, kneel, bend, squat, and lift objects over 50 pounds.
• Ability to read and understand instructions, written estimates, and work orders.
• Effective verbal and written communication skills.
• Ability to manage competing priorities and adapt to a fast-paced environment.
• Ability to provide personable, friendly customer service to internal and external customers.
• Must be eligible to work in the U.S. with no restrictions.

Nice To Haves

• I-CAR certification.
• ASE certification.

Responsibilities

• Apply technical knowledge to assist customers.
• Answer inbound and outbound phone calls in support of the Autel scanning unit.
• Answer technical questions about Autel scanning procedures.
• Research vehicle technology issues to understand, explain, and resolve them.

Benefits

• Medical, dental, and vision benefits beginning on day one.
• Paid weekly.
• Paid vacation and holidays, accruing from day one.
• Career growth opportunities, including promotion from within.
• Paid skilled training and certifications, including I-CAR and ASE.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed