Automotive Mobile Diagnostic Technician
About The Position
Protech Automotive Solutions and its affiliated brands are seeking a dedicated, quality-focused Mobile Diagnostic Technician to provide service to customers. The role applies technical knowledge to assist customers, supports users of the Autel scanning unit by phone, answers technical questions about scanning procedures, and researches vehicle technology issues to explain and resolve them. Duties may include other all-purpose responsibilities as assigned. The position requires at least two years of prior diagnostic technician experience. Technicians must have or be willing to obtain the proper tools needed to complete assigned duties and must pass pre-employment screenings, including background checks. Candidates must be at least 21 years old and eligible to work in the United States without restrictions. The role involves physical activity, including reaching above and below shoulder level, kneeling, bending, squatting, and lifting objects over 50 pounds. Technicians must be able to understand instructions, written estimates, and work orders; communicate effectively; manage competing priorities in a fast-paced environment; and provide friendly, personable customer service to internal and external customers. The posting advertises pay of up to $40.00 annually. Benefits include medical, dental, and vision coverage beginning on day one; weekly pay; paid vacation and holidays accruing from day one; career growth opportunities; and paid I-CAR and ASE training and certifications. The employer also notes access to 3M repair products.
Requirements
- At least 2 years of prior experience as a diagnostic technician.
- Have or be willing to obtain the proper tools needed to complete assigned job duties.
- Pass all pre-employment screenings, including background checks.
- Be at least 21 years old.
- Be able to perform consistent physical activity, including reaching below and above shoulder level, kneeling, bending, squatting, and lifting objects over 50 pounds.
- Be able to read and understand instructions, written estimates, and work orders.
- Have effective verbal and written communication skills.
- Be able to work through competing priorities and adapt to a fast-paced environment.
- Be able to provide personable, friendly customer service to internal and external customers.
- Be eligible to work in the U.S. with no restrictions.
Nice To Haves
- I-CAR certification.
- ASE certification.
Responsibilities
- Apply technical knowledge to assist customers.
- Answer inbound and outbound calls in support of the Autel scanning unit.
- Answer technical questions about Autel scanning procedures.
- Research vehicle technology issues to understand, explain, and resolve them.
- Complete other all-purpose duties as assigned.
Benefits
- Medical, dental, and vision coverage immediately eligible from day one.
- Paid weekly.
- Paid vacation and holidays, accruing from day one.
- Career growth opportunities, with promotion from within.
- Paid skilled training and certifications, including I-CAR and ASE.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
