Automotive Key Sales Specialist - Phoenix, AZ

Hillman•Phoenix, AZ

6d•Onsite

About The Position

The Automotive Key Sales Specialist represents Hillman’s automotive key program at retail locations, dealerships, and community events. Working from a fully equipped mobile sales van, the specialist engages customers, learns their needs, explains automotive key replacement and programming services, and converts interest into sales. The role works alongside the Mobile Locksmith Technician team and involves customer follow-up, lead generation, relationship building, inventory and merchandising support, and maintaining the van’s professional appearance. The position pays $25 per hour plus 5% commission on sales and includes a company van and fuel card for business use. Typical hours are 9:00 AM–5:00 PM, Thursday–Monday or Friday–Tuesday; weekends are required, and schedule and hours may vary based on business needs. Travel to one store per day within a 50-mile radius is required.

Requirements

High school diploma or GED.
At least 2 years of experience in retail sales, direct sales, customer-facing sales, hospitality, or a related field.
Proven ability to build relationships and influence customer purchasing decisions.
Excellent communication and interpersonal skills.
Valid driver's license and satisfactory driving record.
Comfort approaching and speaking with strangers; persuasive, confident, and enthusiastic customer engagement.
Ability to ask questions, listen, and guide customers toward a purchasing decision.
Resilience, motivation to achieve goals, positive energy, and ability to work independently while staying results-focused.

Nice To Haves

Some college education.
Experience in automotive, locksmith, retail, wireless, home improvement, or service sales.

Responsibilities

Proactively approach customers and initiate conversations in high-traffic retail parking lots and stores.
Create a welcoming, energetic customer experience that builds customer confidence and trust.
Use consultative selling techniques to understand customer needs and recommend automotive key solutions.
Demonstrate automotive key replacement and programming services and explain their benefits and value.
Address objections and help customers make informed purchasing decisions.
Convert customer interest into completed sales.
Partner with the Mobile Locksmith Technician to serve customers and support mobile sales operations.
Develop and maintain relationships with retail partners, dealership personnel, and prospective customers.
Manage daily sales activities, customer follow-up, and lead generation.
Assist with inventory, merchandising displays, and maintaining the professional appearance of the mobile van.
Identify opportunities to grow sales, improve customer experiences, and expand market presence.
Represent Hillman by providing professional service.