Automotive Key Sales Specialist - Phoenix, AZ

The Hillman Group, Inc.•Phoenix, AZ

8d•Onsite

About The Position

The Automotive Key Sales Specialist represents Hillman’s automotive key program at retail locations, dealerships, and community events. Working from a fully equipped mobile sales van, the Specialist engages customers and promotes automotive key replacement and programming services. This customer-facing sales role uses consultative selling to identify customer needs, demonstrate value, address objections, and convert conversations into sales. The Specialist works alongside the Mobile Locksmith Technician team and helps drive sales growth while delivering a positive customer experience. The position pays $25 per hour plus 5% commission on sales and includes a company van and fuel card for business use. Typical schedules are 9:00 AM–5:00 PM, Thursday–Monday or Friday–Tuesday; weekends are required, and schedules and hours may vary with business needs. Travel to one store per day within a 50-mile radius is required.

Requirements

High school diploma or GED.
At least 2 years of experience in retail sales, direct sales, customer-facing sales, hospitality, or a related field.
Ability to build relationships and influence customer purchasing decisions.
Excellent communication and interpersonal skills.
Valid driver's license and satisfactory driving record.
Comfort approaching and engaging strangers, listening to customer needs, and guiding customers toward a decision.
Ability to work independently, remain motivated, and focus on sales results.
Availability for a schedule that includes weekends.
Ability to travel to one store per day within a 50-mile radius.

Nice To Haves

Some college education.
Experience in automotive, locksmith, retail, wireless, home improvement, or service sales.

Responsibilities

Proactively approach customers and initiate conversations in high-traffic retail parking lots and stores.
Create a welcoming, energetic customer experience that builds confidence and trust.
Use consultative selling to understand customer needs and recommend suitable automotive key solutions.
Demonstrate automotive key replacement and programming services and explain their benefits and value.
Address customer objections and support informed purchasing decisions.
Convert customer interest into completed sales.
Partner with the Mobile Locksmith Technician to serve customers and support mobile sales operations.
Develop and maintain relationships with retail partners, dealership personnel, and prospective customers.
Manage daily sales activities, customer follow-up, and lead-generation opportunities.
Assist with inventory, merchandising displays, and maintaining the professional appearance of the mobile van.
Identify opportunities to grow sales, improve customer experiences, and expand market presence.
Represent Hillman through professional conduct and exceptional customer service.