Automotive Internet Sales Representative - Chevrolet

Ciocca Management Company Inc•West Chester, PA
•$40,000 - $65,000

About The Position

Ciocca Chevrolet of West Chester is hiring an energetic, enthusiastic, and highly motivated call center professional to respond to customer inquiries and help arrange sales and service appointments. The representative provides initial product information, directs customers to appropriate dealership resources, and follows up with leads who are not ready to book or who miss an appointment. The role offers on-the-job training and opportunities for advancement within the Ciocca Automotive Family. The company describes its team environment as supportive and collaborative and is an equal opportunity employer.

Requirements

  • At least one previous customer service-related role.
  • Strong computer and phone skills.
  • Valid driver’s license and a clean driving record.

Nice To Haves

  • Bilingual ability is a plus.

Responsibilities

  • Answer customer calls and establish follow-ups for sales and service appointments.
  • Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates.
  • Provide customers with initial product information and direct them to appropriate dealership resources.
  • Follow up with leads who are not ready to make an appointment or who do not show up.

Benefits

  • $40,000–$65,000 yearly wage range.
  • PTO and holidays.
  • 401(k) retirement plan with company matching.
  • On-the-job training.
  • Medical, dental, prescription, and vision insurance.
  • Advancement opportunities within the Ciocca Automotive Family.
  • Employee discounts on purchases, repairs, service, and car washes.
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