Automotive Internet Sales Manager

Robert Horne Ford•Apache Junction, AZ

About The Position

The Automotive Internet Sales Manager manages Internet sales activities at a dealership, including generating and managing Internet sales leads. The role involves helping customers identify suitable vehicles, explaining vehicle features, coordinating pricing and financing or lease terms, and completing the sale through delivery and registration. The position also requires attending training and department meetings and maintaining regular, predictable attendance. Duties may be amended to meet business and organizational needs.

Requirements

At least two years of automotive Internet sales experience.
One year of related Internet sales management experience and/or training, or an equivalent combination of education and experience.
Sales ability, strong communication, and excellent customer service skills.
Organization and thorough follow-up skills to maintain contact with clients before and after a sale.
A current, valid driver's license.
Mathematical skills, including the ability to perform addition, subtraction, multiplication, and division using whole numbers, common fractions, and decimals.

Responsibilities

Contact customers and perform a needs analysis, including the desired vehicle make, type, and features.
Explain vehicle features and demonstrate vehicle operation in the showroom or on the road.
Research model and optional-equipment availability using a computer database.
Work with Sales and F&I Managers to negotiate the sales price, including tax, trade-in allowance, license fee, and discount, and discuss financing or lease-payment requirements.
Walk the lot and visually inspect inventory.
Complete paperwork and arrange vehicle delivery and registration.
Deliver the vehicle and familiarize the customer with it.
Attend and complete required training and department meetings.
Maintain regular and predictable attendance.