Automotive Internet Sales Advisor - Cadillac Warwick
About The Position
The Automotive Internet Sales Advisor responds to customers who inquire about advertised vehicles online, using phone and email, and assists customers who visit the dealership through the buying process and final sale. The role focuses on building customer relationships and delivering a positive car-buying experience, using the dealership's sales process and customer relationship management tools. Compensation is listed as $45,000–$70,000 annually, plus commission and bonus opportunities; the wage includes a base salary and a percentage of department profit determined by the pay plan. Final compensation depends on factors such as relevant experience and education. Pay is weekly.
Requirements
- Motivation to succeed.
- Strong customer service skills.
- Ability to create and maintain customer relationships.
- Strong computer and phone skills.
- Experience using and maintaining a customer relationship management database.
- Professional business attire and appearance.
- Self-motivated and a team player.
- At least 18 years of age.
- Valid driver's license.
- Ability to pass pre-employment background and drug screenings.
Nice To Haves
- Prior automotive sales or retail experience.
- Customer service, call center, or business development experience.
- Bilingual ability.
Responsibilities
- Contact and communicate with customers to identify their needs using the Asbury selling process.
- Build rapport with customers, develop referral relationships, and establish a customer network.
- Respond to internet leads within the store's required timeframe and email customers product information and pricing.
- Answer sales phone calls and schedule customer appointments.
- Confirm customer appointments.
- Make outbound calls to follow up on inquiries, post-sale, and repeat-business opportunities.
- Conduct test drives and vehicle walk-arounds with customers.
- Guide customers through the buying process from start to finish.
Benefits
- Weekly pay
- Paid holidays and paid time off
- Paid training
- Stock awards for eligible select management and front-line team members
- Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans
- Up to 12 weeks of paid pregnancy leave (disability leave)
- Paid parental leave
- Health savings and flexible spending accounts
- Short-term and long-term disability plans
- Whole life and term life insurance
- 401(k) with company match
- Pet insurance
- Digital career path tool and continuous training
- Professional growth and development opportunities
- Technician student loan relief resources
- Employee assistance program
- Employee discounts on parts and service repairs
- Scholarship awards
- Paid volunteer hours
- Employee referral program with bonus opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
